Privacy Policy

Your privacy is important to us. It is Lyvit’s policy to respect your privacy and comply with applicable laws and regulations regarding any personal information we may collect about you, including through our website, https://lyvit.app/business, and other sites, products, and services we own or operate.

The operator of the Lyvit service and the controller of your personal data is Skywall management s.r.o., with its registered office at Karlovarská 1104/14a, Ruzyně, 161 00 Prague 6, Czech Republic, IČO: 18022448, DIČ: CZ18022448. The name “Lyvit” is a trademark used by this company for the purposes of providing its services and operating the website https://lyvit.app/business.

Personal information is any information about you that can be used to identify you, directly or indirectly. This may include information such as your name, date of birth, phone number, email address, username, profile image, profile biography, device information, location data, and information about how you use our website or services.

If our site contains links to third-party sites or services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should review their privacy policy. This Privacy Policy does not apply to your activity on third-party websites or services.

Information We Collect

The information we collect falls into two categories: information you provide to us and information collected automatically.

Information You Provide to Us

We may ask for personal information when you register an account, complete a profile, use certain features, submit content, contact us, or otherwise interact with our services. This information may include:

• Name
• Email address
• Date of birth
• Phone/mobile number
• Username or nickname
• Profile image or avatar
• Profile biography or short account description
• Business profile information
• User-submitted reviews
• Review tags or review categories
• Uploaded photos
• Reported content
• Saved places or favourites

If you register or sign in using a third-party login provider such as Google or Apple, we may receive and store certain profile information made available by that provider, such as your name, email address, and profile image, depending on your account settings and the permissions granted.

Information Collected Automatically

When you visit our website or use our services, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages viewed
• Time and date of visits
• Time spent on pages or features
• Error logs and technical diagnostics
• Approximate or precise geo-location data, depending on your device and permissions
• Search activity and usage behaviour within the service

This information may not always identify you on its own, but in some cases it may be combined with other data to provide, secure, and improve our services.

User-Generated Content

Some parts of Lyvit allow users to create, upload, save, or publish content, including reviews, photos, review tags, comments, profile information, favourites, and similar submissions.

Where content is published publicly, it may be visible to other users and accessible to third parties not covered by this Privacy Policy. Content associated with your account may remain visible until removed by you, by us, or as part of account deletion or moderation processes.

Please do not submit personal information or content that you would not want to become public.

How We Collect Personal Information

We may collect personal information from you when you do any of the following:

• Register for an account
• Sign in using email login, magic link, or a third-party login provider such as Google or Apple
• Use the service in guest mode or while logged in
• Complete or update your profile
• Save favourites or interact with venue profiles
• Submit reviews, review tags, photos, or reports
• Use a mobile device or web browser to access our services
• Allow location access on your device
• Contact us by email or through similar communication channels
• Use features related to business accounts

Why We Collect and Use Your Information

We collect, hold, use, and disclose personal information only where reasonably necessary to operate our services and for purposes compatible with this Privacy Policy. These purposes may include:

• Providing and operating Lyvit and its core features
• Creating and managing user accounts
• Enabling location-based features and venue discovery
• Allowing users to create and manage profiles, including profile images and short bios
• Allowing users to save favourites, submit reviews, add review tags, upload photos, and interact with content
• Enabling business profiles and related business account functionality
• Contacting and communicating with you about your account or service-related matters
• Providing support and responding to enquiries
• Maintaining internal records and administrative processes
• Improving our website, app, product features, and user experience
• Monitoring usage, performance, and reliability
• Detecting, investigating, and preventing misuse, fraud, spam, abuse, and other harmful activity
• Moderating content and handling reports
• Complying with legal obligations and resolving disputes
• Enforcing our Terms and other platform rules

Legal Bases for Processing

If you are in the European Economic Area, we process your personal information only where we have a lawful basis to do so. Depending on the context, our lawful bases may include:

• Performance of a contract: where processing is necessary to provide our services, manage your account, or deliver features you request
• Legitimate interests: where processing is reasonably necessary to operate, protect, improve, and administer our services, provided those interests are not overridden by your rights
• Consent: where you have given us permission, for example for certain optional features or permissions such as location access
• Legal obligation: where we are required to process or retain data under applicable law

Device Data and Location Data

When you use Lyvit, we may collect device-related information and geo-location data. This may include your device type, operating system, and location data made available through your browser, operating system, or device settings.

Location data is used to provide relevant nearby content, improve the usefulness of the service, support discovery features, and help us understand how the service is used.

You can control location permissions through your device settings, although disabling location access may affect certain features.

Search History, Favourites, Review Tags, Reviews, and Photos

Lyvit may store information related to how you use the service, including:

• Favourites or saved places
• Review tags or review categories linked to your activity
• Search history and in-app search behaviour
• Reviews you submit
• Photos you upload

We use this information to provide core product functionality, improve discovery and relevance, understand how users interact with the platform, support analytics and product improvement, and maintain the continuity and usefulness of content on the platform.

If you delete your account, we will delete or disassociate personal information linked to your account within the timeframe described below. However, some content you submitted, such as reviews, uploaded photos, favourites, review tags, and search history, may be retained in an anonymized or de-identified form where reasonably necessary for analytics, service improvement, content integrity, aggregate insights, moderation history, or the continued operation of certain platform features.

Where reviews or photos remain available after account deletion, we will take reasonable steps to remove or sever the direct association between that content and your deleted account, unless retention in identifiable form is required for legal, security, fraud prevention, or dispute-related reasons.

Profile Information

Lyvit may allow you to create or maintain a public or semi-public user profile, which may include your username, profile image, and short biography or account description.

If you choose to make profile information visible within the service, other users may be able to view it. If you upload a profile image or import one through a third-party login provider such as Google or Apple, that image may be stored and displayed as part of your profile unless you change or remove it.

If you delete your account, we will delete or de-identify profile information associated with that account within the timeframe described below, except where limited retention is necessary for legal, security, fraud prevention, or dispute-related reasons.

Security of Your Personal Information

We take commercially reasonable steps to protect personal information from loss, theft, unauthorized access, disclosure, copying, misuse, or modification.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for choosing a strong password where applicable.

How Long We Keep Your Personal Information

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

In general:

• Account and profile information may be kept for as long as your account remains active
• Reviews, photos, tags, favourites, and other content may be kept until deleted by you, removed by us, or deleted as part of account deletion or moderation
• Technical logs and security-related records may be retained for a limited period for security, diagnostics, abuse prevention, and service reliability
• Business account information may be retained for as long as needed to operate the relevant account and comply with legal obligations

If you terminate or delete your account, we will delete or de-identify personal information associated with your account within 30 days, unless retention is required for legal, security, fraud prevention, dispute resolution, or legitimate operational reasons.

As noted above, certain data may be retained only in an anonymized or de-identified form that cannot reasonably be linked back to you.

Children’s Privacy

Lyvit is not intended for children, and we do not knowingly collect personal information from children in violation of applicable law. If we become aware that we have collected personal information from a child in circumstances where parental or guardian consent was required and not obtained, we will take reasonable steps to delete that information.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

• Our employees, contractors, and affiliated entities where reasonably necessary
• Service providers that help us operate the platform, such as hosting, infrastructure, database, authentication, email delivery, mapping, and technical support providers
• Courts, regulators, public authorities, or law enforcement where required by law or where necessary to establish, exercise, or defend legal claims
• Advisers or professional service providers where reasonably necessary
• A purchaser, successor, or replacement entity in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction

Third-party services we currently use may include:

• Supabase
• Mapbox
• Postmark
• Google, where used as a login provider or account authentication service
• Apple, where used as a login provider or account authentication service

International Transfers of Personal Information

The personal information we collect may be stored and processed in the European Union, including Germany and Czechia, and in other countries where we or our service providers maintain facilities.

Where personal information is transferred outside the European Economic Area, we will take steps designed to ensure that such transfers are made in accordance with applicable law and protected by appropriate safeguards.

Your Rights and Choices

Depending on your location and applicable law, you may have rights relating to your personal information, including the right to:

• Access personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to certain processing
• Request restriction of processing in some circumstances
• Request portability of certain personal information
• Withdraw consent where processing is based on consent
• Lodge a complaint with a competent data protection authority

You do not have to provide personal information to us, but if you do not, some features of Lyvit may not function properly or may be unavailable.

If we receive personal information about you from a third party, we will protect it in accordance with this Privacy Policy. If you provide personal information about another person, you must have the right to do so.

Data Breaches and Complaints

We will comply with applicable laws relating to data breaches and notifications. If you believe we have violated applicable data protection law, you may contact us using the details below. We will investigate and respond within a reasonable time.

You may also have the right to lodge a complaint with your local data protection authority.

Business Transfers

If Lyvit or substantially all of its assets are acquired, transferred, merged, financed, reorganized, or sold, personal information may be transferred as part of that transaction, subject to applicable law.

Limits of This Policy

Our website and services may contain links to external sites or services not operated by us. We are not responsible for the content, security, or privacy practices of those third parties.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, operations, legal obligations, or privacy practices. When we do, we will post the updated version on this page and revise the “Last updated” date.

If changes are material, we may also notify users through the service or by other appropriate means where required by law.

Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or your personal information, you may contact us at: